Jaltest Error DM004

Written By Kevin Vieth

You may be attempting to reinstall or update your Jaltest Diagnostic Software through the Jaltest Download Manager and encounter the following error:

DM004 - Problem connecting to server. Please, check your internet connection and try again. If the problem persists, please contact the Technical Assistance.

The bad news… you will not be able to download the installation package through the Download Manager. This error is known by Cojali and should be resolved by the release of version 23.3 on November 13th.

The good news… we can help get your Jaltest software installed and updated. Currently you have 2 options!

  1. Contact Jaltest technical support or your distributor for assistance on downloading the installation package through an external link.

  2. If you can, hold off till version 23.3 is released on November 13th.

If you need assistance or would like more information on Jaltest please contact your Jaltest Experts: WholeFleet Diagnostics!

Kevin Vieth

Kevin Vieth founded VieTech Training & Consulting Inc. in 2016 out of a passion for empowering heavy-duty and automotive service technicians through technical training. Due to the fast pace of technological advancements, he believes that on-going knowledge and skill development is imperative. With the operational pressures applied to business managers, skills training can be inconvenient, inaccessible and costly. This motivated Kevin to develop the Diesel Engine Technology Fundamentals in-class training curriculum to provide relevant and realistic diesel technology diagnostic training that is on-site, on-time and on-budget.

As a former technical Training Instructor for Cummins Western Canada, Kevin has delivered over 125 Cummins engine certification courses to over 500 heavy-duty technicians. Prior to his time with Cummins, he worked as a journeyman 310S automotive technician and then spent 3 years as a technical lead for Westport Innovations, a world leader in natural gas fuel system development. Kevin’s experience as a service technician, combined with his knowledge of fuel, emissions and engine controls acquired at Westport, helped him excel as a Cummins trainer and in diesel engine fault troubleshooting.

In addition to delivering on-site diesel engine diagnostic training to fleets nation-wide, Kevin also provides on-going remote troubleshooting and technical support to his clients.

https://www.vietech.ca
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Jaltest 23.3 Update
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Connecting Jaltest to Light-Duty and Passenger Vehicles